Associate I Site Level Technical Support - Temporary

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.  

Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD. BE PASSIONATE with a problem-solving mindset?  Can you BE ONE. HELP MANY in a way that provides a positive experience. Do you want to BE DIFFERENT. BE YOU and LEARN MORE. TAKE ACTION?  

JOIN OUR TEAM TODAY!  

Purpose:

Provides support within the organization's imaging environment. This includes installing, diagnosing, repairing, maintaining and upgrading hardware and equipment to ensure optimal end-user computing performance. The person will primarily be asked to prep and stage PC’s for imaging and help catalog existing depot stock.

This is a full-time temporary position working on site at our Anderson location.  The hours will be 8 am to 5 pm Monday-Friday but can vary depending on project needs with overtime for weekend or extended hours. 

Reports to: Site IT Supervisor – Anderson Location

Primary Responsibilities:

• Receive incoming PC’s
• Stages PC’s for imaging
• Perform post imaging testing
• Install, configure, test, maintain, monitor, and troubleshoot end-user hardware and peripheral devices.
• Support development and implementation of new computer projects and new hardware installations.
• All other duties as assigned

Requirements: Job Knowledge, Skills and Qualifications

• High School Diploma or equivalent
• Entry level opportunity
• Basic understanding of a computer and operating system a plus
• Completes a variety of atypical assignments found in an IT/Logistics location

• May solve problems of a recurring nature, but takes a broad perspective to problems and may identify new, less obvious solutions
• Completes work with a limited degree of supervision

Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA).

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.