Senior Executive Recruiter

Austin, TX, US, 75223

Description: 

Senior Executive Recruiter (virtual/remote)

 

At Continuum, we embrace the unique needs of each client to provide world-class customer support services. Our right sourcing approach allows us to unify the best combination of our global network of brick-and-mortar centers, on-premises centers, plug-and-play solutions, and our ready@home agents to deliver maximum efficiency and client value. We then leverage the best voice, chat, email, social media, and AI technologies available to offer unmatched security, flexibility, and scalability.

 

Reporting to the VP Global Talent Acquisition, the Senior Executive Recruiter is an individual contributor role. You will partner directly with the Executive Leadership Team, VPs of Operations, and other Corporate Support Function Leaders to identify key talent for Senior Manager and leveled above critical needs. You must know the BPO marketplace, understand its challenges and key performance indicators, and will be tasked with conveying Continuum’s story and selling the unique, entrepreneurial opportunities within. You must manage expectations, deliver marketplace intelligence, negotiate, drive exchange of commitment, maintain strict confidentiality, and work quickly when tasked. Volume will ebb and flow and you may need to mentor others or contribute to other difficult to fill positions globally.

 

Key Responsibilities

  • Effectively build collaborative relationships with global company leadership to drive executive staffing efforts
  • Determine needed skills, behaviors, traits and attributes for open positions and update or author compelling job descriptions
  • Consult with Compensation team to exchange market data and understand job levels, salary bands, and bonus/incentive plans
  • Develop innovative sourcing initiatives and robust recruiting strategies to build solid pipeline of qualified, diverse candidates
  • Manage all assigned talent pools and candidate life-cycle processes (sourcing, screening, submittals, interviews, offers and onboarding) through text, phone, email communication, direct messaging and utilization of ATS (SAP preferred)

Attributes

  • Ability to build rapport and maintain strong business relationships
  • Competence with handling and prioritizing multiple high-level priorities
  • Tenacity and ability to drive urgency and hold others accountable in the hiring process
  • Agile and able to be well-organized

 

Experience Required

  • Minimum of 8 years of related headhunting experience for Executive levels (VP, SVP, C-suite) and corporate recruiting experience in various professional levels (Director, Senior Manager, Manager) and functions including IT, Procurement, Sales, Client Service Delivery, Customer Care, Finance & Accounting, Human Resources, Legal, Strategy, etc.
  • Proven ability to identify, attract and hire “best-in-class” executives
  • Prior experience working in a complex, fast-moving, quickly changing global services/outsourcing (BPO) environment strongly required
  • Proficiency with Microsoft Office Suite
  • Working knowledge of SAP and/or similar ATS
  • Develop innovative sourcing initiatives to build solid pipelines using a variety of methods and tools including, LinkedIn and social media
  • Experience with direct sourcing and willingness to engage passive candidates
  • Familiarity with relevant industry job sites
  • Ability to hit the ground running

Education

  • Bachelor’s Degree preferred

 

Compensation commensurate with experience, salary band $85,000-$115,000

About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. 

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address.  In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com.


Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth