CISO, Chief Information Security Officer (Mexico)

CISO, Chief Information Security Officer

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our

can-do culture works together to make the ordinary exceptional.  

Job Summary

Experienced CISO (Chief Information Security Officer) responsible for maintaining the security of information technology and computer systems for our global organization. The CISO will develop and drive a cyber security strategy and framework that is intended to secure our organization’s technology assets, applications, and systems, while enabling and advancing business outcomes.

The CISO will be responsible for implementing an information security program designed to protect enterprise communications, systems, and assets from any potential threats. This role has scope over the operational day-to-day strategy used to secure both company and client, applications, and infrastructure. This role also has responsibility for building strategic initiatives to continually enhance our company’s information security posture.

This position collaborates closely with multiple departments to manage inherent risks and reduce vulnerabilities in software, systems, architecture, procedures, and practices. We need a candidate with strong technical skills, risk management experience, as well as a critical, action-oriented leader who is at ease with cross-functional collaboration.

Position: This position will be remote

Role Reports into: Chief Technology & Production Officer  

Job Responsibilities:  

• Oversee the ongoing development and implementation of company wide information and cybersecurity policies, standards, guidelines, and procedures to ensure information security capabilities cover current threat capabilities.
• Create and direct a risk management program through planning, developing, coordinating, and implementing information technology, disaster recovery and business continuity planning.
• Develop and implement policies for encryption of data transmissions and maintain firewalls to conceal information as it is being transmitted.
• Oversee the implementation of computer system security plans with internal personnel and outside vendors.
• Create, communicate, and implement a process to manage vendor risk, including assessment and remediation efforts to address risks that may result from partners, consultants, and other service providers.
• Develop clear and effective communication strategies with internal and external security teams.
• Collaborate and build positive relationships, embrace innovative ideas, and motivate a high-performing team.
• Provide leadership and direction where highly complex concepts need to be conveyed and implemented across the organization.
• Collaborate with the Executive Office on security operations and provide regular reporting on the status of Information Security.
• Oversee multiple projects and their requirements, while prioritizing critical needs.
• Assure compliance with all applicable laws and regulations.
• Effectively manage an information security budget and monitor for variances.

Additional Requirements: Job Knowledge, Skills, and Qualifications:

• Bachelor's or Master's degree in Computer Science, Information Security..
• 10+ years of experience in information security, with at least 5 years in a leadership role.
• Experience implementing and managing security systems, firewalls, intrusion detection systems, and VPNs.
• Experience managing security audits and assessments.
• Strong knowledge of security frameworks, such as SOC 2, ISO 27001 and NIST.
• Certifications such as CISSP, CISM, or CISA are preferred.
• Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate security and risk-related concepts to technical and nontechnical audiences.

Benefits:   

• Competitive pay based on experience.  
• Positive work culture.
• Stable, full-time employment.

• Company paid health & life insurance benefits. 
• Opportunity for professional development.

Continuum Global Solutions, LLC. ¿Quiénes somos? 

Los servicios de atención al cliente y call centers de Continuum Global Solutions son utilizados por las empresas más importantes del mundo. Nuestros clientes, que en su mayoría figuran en la revista Fortune 500, confían en nuestra vasta experiencia en la gestión de atención al cliente. Continuum Global Solutions combina tecnologías de punta en servicios de voz, chat, correo electrónico y redes sociales. Continuum emplea a más de 16.000 colaboradores en los grandes mercados internacionales y les brinda servicios a clientes de primera línea a través de diversas verticales industriales. Para mayor información, visite: www.continuumgbl.com 

Continuum es un empleador que fomenta la igualdad de oportunidades y tiene en cuenta a todos los candidatos para todos los puestos, independientemente de su raza, color, credo, religión, ascendencia, nacionalidad, edad, identidad de género, género, estado civil, orientación sexual, discapacidad, militar/veterano, ciudadanía, información genética o demás características protegidas por las leyes locales, estatales y federales. Las personas con capacidades diferentes que necesiten adaptaciones razonables para ser empleadas en Continuum Global Solutions, o alguna de sus sucursales, puede requerir tales adaptaciones especiales enviando un correo a HR@Continuumgbl.com. Asegúrese de incluir su nombre, el puesto que le interesa y el tipo de adaptación necesaria.  

Las comunicaciones de reclutamiento por parte de Continuum siempre le llegarán de un representante de adquisición de talentos desde una dirección de correo electrónico oficial con el dominio @continuumgbl. Además, nuestros representantes nunca le pedirán una forma de pago a un nuevo empleado o candidato. Por favor, si detecta alguna actividad sospechosa, infórmela a Corporate.Security@continuumgbl.com.