Director, SAP Enterprise Application

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our

can-do culture works together to make the ordinary exceptional.  

Job Summary

The Director of our SAP Enterprise Application will need vast knowledge and extensive experience with SAP Enterprise Resource Planning, Recruiting, Onboarding, HR Employee Central, Payroll and other SAP applications. The Director should be up-to-speed with the most recent releases of SAP applications and services. The Director will be responsible for leading new integrations as well as maintaining all existing SAP functions. The Director will ideally have experience managing a Global SAP framework across multiple countries for high volume hiring and a large organization employee base.

The Director will have strong technical experience in SAP practices and global implementation efforts for future enhancements. Ability to lead the coordination, communication, and integration of suppliers to support the achievement of technical, financial and performance objectives. A thorough understanding of complex high-volume recruiting, payroll and employee management within SAP is essential.

This position collaborates closely with multiple departments to manage business needs and customized functionality requirements within SAP. We are seeking a candidate with strong SAP technical skills, as well as an action-oriented leader who is at ease with cross-functional collaboration.

Position: This position will be remote

Role Reports into: Chief Technology & Production Officer  

Job Responsibilities:  

• Develop, lead, and implement the global SAP strategy in alignment with the company's overall business goals and objectives.
• Provide strategic leadership of short- and long-term SAP enterprise application(s) initiatives using current or new application technology to enhance the organizational strategic plan.
• Review and analyze the effectiveness and efficiency of existing systems/applications and develop strategies for improving current or new technologies within SAP.
• Anticipate business needs and establish IT strategies to improve application efficiencies.
• Serve as project manager for the implementation of enterprise-wide applications and the integration with other applications and systems.
• Plan, organize, and lead the testing and installation of application updates/upgrades.
• Identify possible training and system enhancements, develop benchmark measures to evaluate productivity, and establish metrics and reports for application usage and satisfaction.
• Provide reporting tools and/or dashboards to business units for data analysis.
• Evaluate vendor proposals for system/application upgrades, configuration changes, maintenance renewals, and software and hardware purchases to ensure appropriate protections are included and costs reduced.
• Oversee relationships with SAP solution providers, system integrators, and consultants. 
• Oversee multiple projects and their requirements, while prioritizing critical needs.

Additional Requirements: Job Knowledge, Skills, and Qualifications:

• Bachelor's or Master's degree in Information Science, or related field.
• 5+ years of experience in information technology and application management, with at least 3 years in a leadership role.
• Experience managing multiple projects, vendors, and stakeholders simultaneously.
• Demonstrated analytical skills, experience Integrating data from multiple systems, and ability to effectively assess and manage risk.
• Ability to work in a fast-paced environment and lead a small team through dynamic change.
• Must have deep understanding of SAP applications with specific concentration on Recruiting, Payroll and Employee Central.

Benefits:   

• Competitive pay based on experience.  
• Positive work culture.
• Stable, full-time employment.

• Company paid health & life insurance benefits. 
• Opportunity for professional development.

About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA).

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.