Asoc. Analyst Ops Mgmt

Mandaluyong, National Capital Region (NCR), PH, 1555

Description: 

OBJECTIVE: 

A System Access Manager is the sole point of contact of the entire CVS business of Continuum, both onshore and offshore in managing tool accessibility.  This includes access creation, access deactivation and access management.      

 

ESSENTIAL FUNCTIONS: 

  • New Hires tools access requests 
  • AdHoc requests 
  • Upskilling tools access requests 
  • Preparing reports such as Marx, IBX, VM Deck report, and other reports needed by the management team 
  • Contribute to the development of processes and procedures 

 

 

REQUIRED EDUCATION AND EXPERIENCE: 

Bachelor’s Degree of any course 

3 years' experience in the related area as an individual contributor. 

  

 

COMPETENCIES: 

Service Desk Management 

Service Level Management 

Service Management 

Service Operations 

Customer Service Help Desk Software 

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address.  In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com