HR Admin Associate

Mandaluyong, National Capital Region (NCR), PH, 1555


The HR Admin Associate is generally responsible for the smooth and successful onboarding journey of new hires, including the execution of new hire engagement plan, and the efficient monitoring of new hire documentation. He/She is also responsible for employee records management and general administrative tasks within the department.



  •  New hire onboarding
    • Recruitment POC/Coordination of new hire requirements, e.g. ID, Payroll/Bank
    • Facilitate and host New Employee Orientations (NEO)
    • Maintains the NEO calendar
    • Ensure completion of NEO documentation, such as but not limited to Employee Acknowledgement, Employee Feedback, NEO Survey, etc.
    • Facilitate NEO-related programs and/or activities, e.g., ice breakers, games, distribution of welcome kits, site tour, Leaders introductions, etc.
    • Coordinates with Employee Engagement Lead new-hire announcements.


  • Employee records management
    • Management of employee 201 file
    • HR data audit of new hires’ records endorsements from Recruitment
    • Tracking and monitoring
      • Employment requirement endorsements from Recruitment
      • Probationary and Regularization periods
      • Performance appraisal periods
      • Other relevant and pertinent records


  • Reports Generation
    • Preparation and submission of New-Hire summary list to Benefits team:
      • New hires eligible for enrollment in HMO and GLI
      • New hires’ dependents eligible for enrollment in HMO and GLI
    • Preparation and submission of New Hire Survey Reports/Analytics
    • Submission of Reports and Analytics as required


  • General Admin
    • Manage HR Forms and Templates
    • Acts as Scheduling Assistant (Admin hearings, etc.)
    • Responds to Employment Verification Requests
    • Liaison to government offices
    • Procurement


  • Other duties               

            Duties, responsibilities, and activities may change at any time with or without notice.



  • Bachelor’s degree in Psychology, Management, or any Behavioral Sciences course
  • Minimum 3 years’ experience in HR, specifically in Onboarding, Records Management, Benefits Administration and General Admin
  • Background in Data Analysis or HR Analytics is a plus
  • Proficiency in English - verbal and written
  • Ability to communicate effectively
  • Excellent Time management and organizational skills



  • Flexible work hours, i.e. changes from regular day shift, mid-shift and/or night shift
  • This is a (full-time position that requires flexibility to work a minimum of 40 hours weekly, 5 days of the week, potentially with extended hours during regular work days, or on weekends and public holidays.
  • Open to working onsite



  • Insurance and other company benefits
  • Fun, Healthy Work Environment
  • Company equipment provided


About Continuum Global Solutions, LLC 


Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at 

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.