Manager I, Facilities & Maintenance

Montego Bay, St James, JM, JMCJS12


Facilities Manager Role and Responsibilities



This position manages the proper operation and maintenance for facility buildings and grounds. Also, manages the work assignments for building technicians, vendors, and contractors.  Responsible for developing specifications for repairs, modifications, and equipment requirements.  Manages facilities staff to deliver expected service levels to the client within the prescribed budget.


•             Assists in the selection of vendors and equipment to ensure expense control.

•             Coordinates work assignments among building technicians, vendors, and contractors.

•             Reviews backlogged work orders to ensure that assignments are completed.

•             Reviews price quotes for the procurement of parts, services, and labor for projects.

•             Develops and maintains positive relationships with clients.

•             Responds to problems in a tactful and expedient manner.

•             Attends client meetings for facilities matters.

•             Oversees the scheduling, maintenance, and monitoring of all heating, ventilating, air conditioning, water, electric and other systems (depending on lease details) to ensure efficient operation.  Inspects facility and generates inspection reports.

•             Prepares capital project budgets and operating budget reports.

•             Prepares monthly operating budget variance reports. Codes accounts payable invoices to              ensure correct cost center accounting classification.

•             Manages various facilities projects, or assists Real Estate project managers as needed.

•             Other duties may be assigned.



•Adapts departmental plans and priorities to address resource and operational challenges within a managed operational and capital budget.
•Requires in-depth knowledge and experience of vendor management, client services, Building systems (HVAC, plumbing, fire/life/safety)
•Decisions are guided by policies, procedures and business plan; receives guidance from manager
•Generally domestic accountability




•             This position is very hands on and requires extensive knowledge of commercial building                 maintenance.

•             Bachelor's degree (BA/BS) from four-year College or university and/or a minimum of six to ten    years of related experience and training.

•             Ability to comprehend, analyze, and interpret complex business documents.

•             Ability to write reports, manuals, speeches and articles using distinctive style. 

•             Ability to effectively respond to sensitive issues, complex inquiries or complaints from clients,     co-workers, supervisor, and/or management.

•             Ability to make effective presentations on general topics to an internal department, large group                of employees, clients, and/or management. 

•             Ability to motivate employees and client groups to take desired action.

•             Requires knowledge of financial terms and principles.  Able to forecast and prepare budgets.

•             Intermediate skills with Microsoft Office Suite.



Manages several sites per assigned area. May have to travel to site via plane or rental car. Overall responsible for maintenance and service vendors. Responsible for identifying training needs, tracking performance, coaching, and motivating team members and vendor employees.

Continuum Global Solutions