US Healthcare- OK- Project Based Customer Service Representative

Oklahoma City, OK, US, 74101

Description: 

Do you enjoy helping people with important decisions? Are you interested in learning more about healthcare and benefits? We are hiring Project-Based Customer Service Representatives who will support incoming calls from customers who have questions about their health, wellness, and medical benefits plan/coverage. You do not need a background in healthcare or insurance, just a passion for learning and a desire to understand concerns, provide solutions, and make an impact on the lives of others.

This position is Seasonal, working 100% remote, 35+ hours per week. with an opportunity to convert to full-time when available based on excellent performance and attendance. Interested? APPLY TODAY!

RESPONSIBILITIES:

· Answer Inbound Calls from Customers and Address Questions & Concerns

· Provide Information About Their Insurance Coverage & Benefit Plans

· Resolve Concerns to Simplify their Healthcare Experience

· Navigate Through Multiple Computer Applications with Speed & Accuracy

· WORK AT HOME REQUIREMENTS:

· High Speed Internet With At Least 10 Mbps Download Speed (No Satellite, WIFI, or Cellular/Wireless Carrier Internet Services)

· Must have a hard-wired internet connection via ethernet cable to modem/router that you own/are responsible for. (Continuum will ship you company equipment to use)

· Must Live in One of These States: AL, AR, FL, GA, ID, IN, KY MS, NC, OK, SC, TX, UT, VA, WY, & MD (most counties)

· Dedicated, Quiet, & Secured Workspace with No Distractions

· A USB Wired Headset with Noise Canceling Microphone

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· ADDITIONAL REQUIREMENTS:

· 18+ Years & High School Diploma/GED

· At Least 6 months to1 Year of Customer Service and/or Call Center Experience Preferred

· Professional Positive Attitude & Courteous Telephone Etiquette

· 35+ Hours per Week Schedule Availability (Days/Evenings/Weekends Required)

· Willing to submit a Background Check

· BENEFITS & PERKS:

· Up to $15 per hour + plus shift differential for shifts starting after 4pm EST

· Access Up To 50% Of Your Pay Immediately After Your Shift

· Paid, Virtual Training

· Remote Work Environment

· Eligible to apply for new positions for which qualified after 6 months of service in this position

 

About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.

 

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. 

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address.  In addition, our representatives will never ask for any form of payment from a new hire or candidate. Please report suspicious activity to Corporate.Security@continuumgbl.com.


Nearest Major Market: Tulsa
Nearest Secondary Market: Oklahoma