Sr. Analyst, ERP Application

At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our can-do culture works together to make the ordinary exceptional.

Are you ready to join our growing team and be one that AIMS HIGHER. REACHES FARTHER when achieving results in a fast-paced environment? Can you ACT BOLD.BE PASSIONATE in attracting the right talent? Can you BE ONE.HELP MANY when meeting deliverables? Do you want to BE DIFFERENT.BE YOU and LEARN MORE.TAKE ACTION?

JOIN OUR TEAM TODAY!

We are hiring Sr. Application Analyst who will support the payroll functional application using SAP in conjunction with our Payroll Team. To be successful in this role, you should have excellent analytical skills with the ability to handle technical work and function well in a high volume, demanding, quick-paced environment. You will be a part of a team that works on projects that have a cross functional/global impact. You would need 5+ years of functional SuccessFactors development experience and experience configuring SAP SuccessFactors to play an integral role in enhancing our Human Resources and employee life cycle application. This is a full-time position with competitive pay, health benefits, opportunity for continuous growth, and many more employer perks. You will work in a 100% remote environment, and you must be willing to work

Position: This position is Remote

Role Reports into: Director, SAP Enterprise Applications

If you have the desire to make change, take on challenges, and experience fulfillment, then apply today!

Responsibilities

• Gather business requirements from the business community and define the SAP configuration settings and Master data setup, and/or business process changes to satisfy the requirements.
• Coordinate with other system analysts and other SAP functional leads when changes have cross functional impact.
• Apply systems development methodologies to install, modify, maintain, test and document new software or configuration / software changes.
• Modify, test, and validate system configuration and master data changes.
• Oversee the development of custom code and ensuring this code is enabled thru standard, SAP acceptable best practices that do not interfere with future SAP upgradeability.
• Train end-users in the proper use of SAP functionality.
• Perform second level support for SAP “How to” questions which can’t be answered by a team of SAP “Super Users” within the business community.
• Troubleshoot problems with the SAP system, interact with external SAP support groups to find solutions, and oversee the testing and implementation of fixes or workarounds.
• Work with business users and other Information Services personnel in the application development area in a cross-functional team environment to pursue and accomplish business critical projects and provide guidance on prioritization.
• Serve as functional lead to develop project plans, budget estimates, and lead project activities to accomplished agreed upon goals.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Extensive Experience with SAP SuccessFactors modules Employee Central, Employee Central Payroll, and/or Third-Party vendor integrations
• Bachelor’s degree or at least 5 years equivalent experience
• Fluent in English.  Conversational Spanish is an asset.

Continuum Global Solutions partners with top companies around the world to deliver customer care services through its global network of contact centers. Our global Fortune 500 clients rely on our vast expertise in customer care management to improve their customers' experience. Continuum customer care and call center solutions leverage world-class voice, chat, email and social technologies. More than 11,000 employees serve top-tier clients across multiple industry verticals. Additional information on Continuum and our services can be found on our website.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA).

Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address. In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to Corporate.Security@continuumgbl.com.