Sr. Mgr., Talent Acq

Remote, PH

Description: 

Do you have 7+ years of experience recruiting in a BPO/high volume recruitment environment? Are you looking to lead and develop a team of recruiters in the Philippines & India? We are looking for a Senior Manager of Talent Acquisition who is ready to expand the APAC market by partnering with various stakeholders to meet aggressive hiring plans. Interested? Apply today to discuss this great career opportunity with us! 

 

ESSENTIAL DUTIES:

  • Implements and manages recruitment processes and employment programs
  • Ensures recruiting processes & resources align with current and future workforce needs
  • Develop effective, economical, and appropriate recruiting methods
  • Maintains good relationships with external recruitment vendors & discovers new potential channels
  • Work closely with Global Recruitment Marketing Manager to provide feedback on various lead generation efforts
  • Manages the ongoing performance of subordinates in their roles
  • Ensures that project/department milestones/goals are met and adhering to approved budgets
  • Builds and maintains strong working relationships across the organization and with stakeholders developing trust and partnership
  • Manage key recruiting metrics on an ongoing basis and make recommended improvements that optimize our processes and organization
  • Monitor and optimize candidate assessment methods throughout the company
  • Leverage knowledge of best practices to attract, hire, and retain a diverse workforce

 

REQUIREMENTS:

  • Bachelor’s degree/equivalent experience in Human Resources or Business
  • Minimum 5 years of experience managing a Recruiting team within the BPO environment
  • Proven ability to lead a team of at least 5 members full-cycle recruiting
  • Effectively enforce Employment Law and HR process compliance
  • Expand talent pipeline and oversee excellence in service delivery and candidate experience
  • Proficiency with ATS (SAP preferred) and related hiring and onboarding tools
  • Proven capability to create an ideal candidate experience & improve the recruitment metrics
  • Experiencing attracting and hiring talent across all departments - experience working with Go-to-Market (GTM) candidates a plus

 

 

WORK ENVIRONMENT & TRAVEL:

This position is always performed indoor and may require flexibility to work at home and onsite. Onsite work is performed in a professional call center office with a few feet space separating co-workers. Work at home requires a private space free from background noise or distractions. This may require 30% travel locally or internationally based on the business need.

 

POSITION TYPE & EXPECTED HOURS OF WORK:

This is a full-time position that requires a minimum of 40 hours weekly. You must live/be willing to commute into our office in Mandaluyong, Cebu, or Indore and requires flexibility to work US work hours due to supporting US based clients and reporting to US-based business leaders.

About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at www.continuumgbl.com.

Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation,disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws.